Support Center

HOW CAN WE
HELP YOU?

Support for high-tech AI high-tech glasses — track delivery, chat with customer service, pay with PayPal, and claim member discounts.

Track express delivery

Enter your order number and the email used at checkout to see real-time status and courier tracking.

Logged in? You can also view all orders in your account. My orders

Common Questions

Ask a Question
How do I connect Light years to my phone?

Download the Light years app, hold the power button for 3 seconds, and follow in-app pairing.

How do I apply a discount coupon?

At checkout, enter your code in the coupon field before payment. Registration coupons are emailed automatically; manual coupons are sent by our support team.

Can I pay with PayPal?

Yes. Select PayPal at checkout for secure payment with your PayPal account or linked card.

What is the battery life of the glasses?

Up to 12 hours with normal use, or about 6 hours with continuous AR. Full charge in 45 minutes.

Still have questions?

Our concierge support team is available to assist with orders, PayPal payments, and discounts.